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| netmind Suite | from: | Mindlab Solutions GmbH |
| Homepage: | 3 screenshots (only premium)  | |||
| Headquarter: | Esslingen, Germany | |||
| Focus: | general Web Analytics | |||
| Budget: | high & mid-size Budget | |||
Additional features:
| Description: | |
| Languages: |   |
| Available as: | ASP/SaaS & in-house |
| Support rating: |  Rate now! |
Strengths and weaknesses by comparison
| Completeness by comparison:
Top: 81.2 75.2 Average: 32.6 view full list |
Google News about netmind Suite:
| netmind Suite : Dashboards | |
Information about KPI, visualizations and individual reporting. |
| Usability | |
| Help | |
| Joy of Use | |
| Topicality | |
| Live view on current visitors | |
| Course within an hour | |
| Course within a day | |
| individual time spans | |
| Showing content groups | |
| Average page views / session | |
| Average time /session | |
| Average sessions / visitor | |
| Bounce rate | |
| Conversion rate | |
| Revenue | |
| ROI | |
| Trends | |
| Page title instead of URL | |
| Showing single visitor profiles | |
| KPI for internal searches | |
| MS-Excel or MS-Office-Plugin | |
| Export as CSV | |
| Export as XLS | |
| Export as DOC | |
| Export as PDF | |
| Print view | |
| Sending emails from report interface | |
| Report view for small screens (mobile) | |
| Regular email reports: Setup by user | |
| Regular email reports: Setup by vendor or admin. | |
| Dashboards by compartments | |
| Dashboards: Setup by user | |
| Dashboards: Setup by vendor or admin | |
| Benchmarks (external comparison) | |
| Benchmarks sorted by type of website | |
| Benchmarks sorted by traffic volume | |
| Clickmap | |
| Heatmap | |
| Direct comparison views | |
| Drilldown | |
| Milestones | |
| KPI: Setup by user | |
| KPI: Setup by vendor or admin. | |
| Thresholds: Setup by user | |
| Thresholds: Setup by vendor or admin. | |
| Scores: Setup by user | |
| Scores: Setup by vendor or admin. | |
| Keyword cluster: Setup by user | |
| Keyword cluster: Setup by vendor or admin. | |
| Keyword cluster (internal search): Setup by user | |
| Keyword cluster (internal search): Setup by vendor or admin. | |
| Content groups: Setup by user | |
| Content groups: Setup by vendor or admin. | |
| netmind Suite : Kampagnen | |
Information about measuring campaign effectiveness. |
| Campaigns | |
| Conversion rate of c. | |
| Costs of c. | |
| CPC (Cost per click) of c. | |
| CPO (Cost per order) of c. | |
| Automatic import of SEM campaign data | |
| Bid Management | |
| API to SEM services | |
| Campaigns: Setup by user | |
| Campaigns: Setup by vendor or admin. | |
| netmind Suite : Support | |
Information about support options and capabilities. |
| Account Manager | |
| Support staff (global) | |
| Speed of support | |
| Support languages | |
| Support in English | |
| Support in German | |
| Support in Japanese | |
| Support in Spanish | |
| Support in French | |
| Onsite support | |
| Onsite support in USA | |
| Onsite support in Germany | |
| Onsite support in Great Britain | |
| Onsite support in France | |
| Onsite support in Australia | |
| Onsite support in Japan | |
| Fee onsite support (per day) | |
| Customer ratings | |
| Support for implemention | |
| Support for adjustments of running system |  |
| Business consulting | |
| Average | |
You have experience with this vendor? -  Rate now! | |
| netmind Suite : Segmentation | |
The segmentation of visits and visitors is still one of the most valuable tools in web analytics. |
| Adhoc segmentation by user | |
| Setup of segments by vendor or admin. | |
| Segmentation with wildcards (i.e. *,?) | |
| Combination of segmentation criteria | |
| Backward segmentation | |
| Combination of segments | |
| Usability of segmentation for user | |
| Technique of segmentation: | |
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| Comments on technique: | |
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| Storage of data (duration) | |
| Storage of raw data (duration) | |
| netmind Suite : Mobile Analytics | |
Information about special ways to capture mobile traffic. |
| Mobile Analytics | |
| Integrated reporting | |
| Local capturing of traffic (i.e. by proxies) | |
| Using MSISDN | |
| Using enriched pixel (i.e. with PHP, ASP, Ruby) | |
| Country of visitor | |
| ISP of visitor | |
| Technology of access (i.e. GPRS, UMTS) | |
| Protocol (i.e. WAP, XHTML) | |
| Manufacturer | |
| Model | |
| Control (Touchscreen, Jogdial, Keypad) | |
| Size of display | |
| Database for model identification | |
| Number of models or user agents in database | - |
| netmind Suite : Data security | |
Data security covers the aspects of the validity of data and location of hosting. |
| Deletion of visitor IP address | |
| Deletion of visitor IP address without data lost | |
| Data in EU | |
| Safe Harbour list (only non EU vendors) | |
| Visitor (re)identification by IP-Address | |
| Visitor (re)identification by User agent | |
| Visitor (re)identification by 1-party-cookie | |
| Visitor (re)identification by 3-party-cookie | |
| other methods of visitor (re)identification | |
| certified by KIA (Sweden) | |
| certified by OJD (France) | |
| certified by ABCe (Great Britain) | |
| Measurement according to IVW (Germany) | |
| netmind Suite : Tests & Surveys | |
Information about tools to test and optimize. |
| Clickmap | |
| Heatmap | |
| Drilldown | |
| Direct comparison views | |
| A/B-Tests | |
| Multivariate Tests (MVT) | |
| MVT with partners | |
| MVT: Analysis by combinations | |
| MVT: Analysis by variant | |
| MVT: Integrated reporting | |
| MVT: ASP/SaaS | |
| MVT: in-house (no tags) | |
| MVT: Self Service | |
| MVT: Max. combinations | |
| MVT: Max. traffic / combination or test | |
| MVT: Standard confidence intervall | |
| MVT: changeable confidence intervall | |
| MVT: Segmentation | |
| MVT: full factorial design | |
| MVT: fractional factorial design | |
| MVT: Disabling of combinations before start of test | |
| MVT: Disabling of combinations while test runs | |
| Surveys | |
| Surveys width partners | |
| Surveys: Integrated reporting | |
| Surveys: Segmentation | |
| Surveys: Free configuration of questions | |
| Surveys: Open questions | |
| Surveys: Conditional questions | |
| Surveys: Free design | |
| netmind Suite : System | |
Information about some basic features. |
| ASP/SaaS | |
| in-house | |
| Pixel (1x1 images) | |
| Javascript tags | |
| Enriched pixel | |
| Reverse Proxy | |
| Network protocol analysis (sniffer) | |
| Analysis of standard log files | |
| Synchronous analysis of tag data and log file data (hybrid) | |
| System architecture | |
| Requirements Server | |
| Requirements client or desktop | |
| Analysis of individual log file formats (only log analyzer) | |
| Automatic updates of log files (only log analyzer) | |
| Crawler (or the like) for validation of tags | |
| Restricted access for administrator | |
| Password protected for users | |
| User roles | |
| Blocking of internal traffic | |
| netmind Suite : Media streams | |
Information about special ways to capture media streams. |
| Capturing: | |
| Media streams with Flash | |
| Flash: Start/stop... events | |
| Flash: Average view time | |
| Flash: Clicks in content (i.e.ads) | |
| Media streams with Windows Media Player (WMP) | |
| WMP: Start/stop... events | |
| WMP: Average view time | |
| WMP: Clicks in content (i.e.ads) | |
| Media streams with Microsoft Silverlight (MSL) | |
| MSL: Start/stop... events | |
| MSL: Average view time | |
| MSL: Clicks in content (i.e.ads) | |
| Media streams with Real Audio/Video (RA) | |
| RA: Start/stop... events | |
| RA: Average view time | |
| RA: Clicks in content (i.e.ads) | |
| Media streams with Apple Quicktime (QT) | |
| QT: Start/stop... events | |
| QT: Average view time | |
| QT: Clicks in content (i.e.ads) | |
| netmind Suite : Company | |
Information about the company. |
| Headquarter | Esslingen, Germany |
| http://www.mindlab.de |
| Web analytics since: | |
| Staff (global) | |
| Staff (Europe) | |
| Contact | |
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| Partners: | |
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| Innovations in last 12 months: | |
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| Customers: | |
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| netmind Suite : Costs | |
Information about prices and contracts. |
| Costs: | |
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| Cost for implementation: | |
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| Initial duration of contract: | |
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| Fee onsite support (per day): | |
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| netmind Suite : Data Acquisition | |
Here you'll find information concerning ways to acquire, capture, collect all kind of data. |
| Hits (only log files) | |
| Page views | |
| Sessions (visits) | |
| Visitors (unique visitors) | |
| Allocation of visitor ID | |
| Referrer | |
| Transfered data | |
| Loading times (per page) | |
| SSL pages | |
| Error pages | |
| Error codes (only in log files) | |
| Downloads | |
| Flash events | |
| RSS Feeds | |
| Tracking more than one domain | |
| Hosts (resolution of IP-Address) | |
| Organization (details of host) | |
| Country of visitor | |
| Region (state) of visitor | |
| City of visitor | |
| Kind of internet connection (i.e. DSL, ISDN) | |
| Operating system | |
| User agent | |
| Language of user agent | |
| Colours | |
| Screen resolution | |
| Size of user agent window | |
| Javascript in user agent | |
| Cookies in user agent | |
| Plugins in user agent | |
| Java in user agent | |
| Search engines | |
| Keywords | |
| Form fields | |
| Bots (only log files) | |
| internal Keywords | |
| Number of results after internal search | |
| netmind Suite : Paths & Funnels | |
Information about path analysis and conversion paths (funnels). |
| Path analysis | |
| Usability of Path analysis | |
| Paths through content groups | |
| non-linear path analysis | |
| Entry pages | |
| Exit pages | |
| Entry path | |
| Exit path | |
| Paths through single page | |
| Clickmap | |
| Heatmap | |
| Conversion paths: | |
| Conversion paths | |
| Max. number of conversion paths | |
| Graphical visualization of conversion paths | |
| Exits per page | |
| Entries per page | |
| Referrer of entries | |
| Setup by user | |
| Setup by vendor or admin | |
| netmind Suite : Integration of data | |
Enriching, exporting or importing data from one system to another is an important feature. Here you'll find information about this topic. |
| Import of data | |
| Realized BI-Interfaces: | |
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| Sociodemographical data from vendor | |
| Interfaces for import (into analytics database): | |
| per (s)ftp | |
| per odbc | |
| per jdbc | |
| per soap | |
| other interfaces | |
| Interfaces to export (into onsite systems): | |
| per (s)ftp | |
| per odbc | |
| per jdbc | |
| per soap | |
| other interfaces | |
| netmind Suite : Social Media | |
Information about ways to integrate social media events in web analytics. |
| Analysis of social media sites | |
| Integrated reporting | |
| Partners for social media analyis | |
| Data from Blogs | |
| Data from Twitter | |
| Data from YouTube | |
| Data from Flickr | |
| Data from MySpace | |
| Data from Facebook | |
All systems:
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